At Trinity Paws, we aim to make the ordering and delivery process as simple and transparent as possible.
Order Processing
Orders typically require 1–5 business days for processing before shipment. Processing times may vary during periods of high order volume, holidays, or other circumstances outside our control.
Estimated Delivery
After processing, most orders are estimated to arrive within approximately 7–25 business days.
Delivery times are estimates and may vary depending on the product, destination, carrier, and other circumstances outside our control.
Some items in the same order may be shipped separately and may arrive at different times.
Order Tracking
When tracking information is available, it will be provided after your order has shipped. Please allow time for tracking information to update after receiving your shipping confirmation.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. If you notice an error in your shipping address, contact us as soon as possible at trinitypawsstore@gmail.com.
We cannot guarantee that an address can be changed after an order has entered processing or shipped.
Delayed or Missing Orders
Occasional carrier or transit delays can occur. If your order has not arrived within the expected delivery period or your tracking information shows an issue, please contact us so we can help investigate.
Questions About Your Order
For shipping or order-related questions, contact:
Trinity Paws
Email: trinitypawsstore@gmail.com
Website: TrinityPaws.com